Shipping policy

UK Shipping Information

All orders are shipped from our UK warehouse using Royal Mail tracked services.

We aim to dispatch orders quickly and provide reliable, fully tracked delivery options.

Orders placed before 2:00pm (Monday–Friday) will be dispatched the same working day.

Orders placed after 2:00pm, on weekends, or on UK bank holidays will be dispatched on the next working day.

All products are shipped from our UK warehouse.
Once your order is dispatched, you will receive a confirmation email containing your Royal Mail tracking number.
You can use this tracking number to monitor delivery progress.

Working days are Monday to Friday, excluding UK bank holidays.

Delivery timeframes begin once your order has been dispatched.

Royal Mail delivery aims:

Please note that delivery times are estimates and may occasionally be affected by peak periods, weather conditions, or postal delays.

Please ensure your shipping details are accurate at checkout.

We are not responsible for delays or failed deliveries resulting from incorrect address information provided by the customer.

If your parcel has not arrived within the expected timeframe, please contact us.

Royal Mail considers items lost after a defined period, and we will assist you in resolving any delivery issues in line with their claims process.